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Our principles
At Next Connections Group, we believe that lasting trust comes from clarity, reliability, and care. Every process – from handling payments to responding to inquiries – is guided by principles that ensure transparency and confidence for every user and partner.
01
Transparency
We communicate clearly, keep processes open, and make sure our clients always understand what’s happening with every transaction.
02
Security
Your data and payments are always protected. We follow strict compliance standards and use secure systems to safeguard every interaction.
03
Efficiency
Time matters. Our workflows are designed for quick resolutions and smooth operations without unnecessary delays.
04
Care
Behind every request is a real person. We treat each inquiry with attention, empathy, and respect.
Pay сonfidently with trusted partners
We work with globally recognized payment providers to ensure every transaction is smooth and secure. Whether you prefer cards, e-wallets, or alternative methods, you can choose the option that fits you best – all protected by industry-standard security systems.
Your security comes first
Protecting your information is our top priority. Every payment is encrypted and monitored using advanced safeguards to prevent fraud and unauthorized access. While you focus on your purchase, Next Connections Group makes sure your data and transactions stay fully protected.
Support that’s always here for you
Our team is here to assist you with clear communication and quick solutions. Every request is handled with care and precision, ensuring you always know what’s happening at every step.
We don’t believe in automated runarounds – every message reaches our team who’s ready to help. Whether it’s clarifying a transaction, tracking a refund, or resolving a billing issue, we make the process simple, transparent, and stress-free. With Next Connections Group, support isn’t just available – it’s reliable, responsive, and personal.
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Got a question?
What company is behind this charge?
Once you share your transaction details, our team will review them and identify the platform associated with the payment. We’ll then provide you with all the relevant information about the source of the charge.
I don’t recognize a payment — what should I do?
If a charge looks unfamiliar, please contact us so we can investigate. To locate the transaction, we’ll need the following details: The first 6 digits (BIN) and the last 4 digits of the card used Your email address (for updates on your request) Once we receive this information, our support team will review the charge and get back to you as soon as possible.
How can I request a refund?
Refunds may be available depending on the circumstances outlined in our Payment and Refund Policy. To submit a request, select “I’d like to request a refund” from the dropdown menu at the pop-up, or contact the platform directly through their support center. Refund requests are typically processed promptly, often faster than through your bank.
How can I check the details of a transaction?
Simply share the transaction information with our team, and we’ll verify it to confirm which platform processed the charge. We aim to make this process quick, clear, and secure.
What is a BIN, and is it safe to share?
BIN stands for Bank Identification Number — the first six digits of your card number, used to identify the issuing bank. Sharing your BIN is generally safe, but you should never provide your full card number or sensitive banking details to anyone online.
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